customer ⁽²⁾

Nick Tuesday, 2 December 2025

Is Modern Software development still the Ultimate Team Sport?

I’ve been watching the latest developments in software development closely, and with some interest. I’m seeing parallels between my early career and the current technologies being touted as the next best thing. Chunky (AI-written) specifications and (super crazy fast) waterfall development anyone? For decades, the…

Nick Friday, 18 July 2025

Five Star Service

Have you really experienced five star service? Have you ever felt shortchanged by the service you’ve received? The chances are that you can probably answer yes to both. My recent experience of 5 star service was in a hotel in the southern hemisphere. Some might…